Savings at the Grand Hyatt DFW

Tuesday, December 29, 2009

New Career Opportunites at Grand Hyatt DFW!

Grand Hyatt DFW is looking for new members to add to its family. We believe in an inclusive culture, where everyone's ideas are heard and his/her opinions count! 

Current open positions include:
Cocktail Server
Concierge (P/T)
Bar Attendant
Front Office Agent
Cook III
Assistant F&B Manager
Assistant Front Office Manager

We offer competitive pay and benefits! (Benefits such as: 12 complimentary room nights at Hyatt Hotels; who couldn't use that?!)

Apply online today!!

Pulling Back the Curtain: Who's Behind Your Twitter & Other Social Media?

Businesses - a lot of them have social media sites.  You read their tweets and posts, but do you know who is doing the typing?  Does it matter?  Well, that's definitely subjective.

In the short time our hotel has been involved in social media, we've read many articles regarding best practices for businesses and their participation in these ever evolving platforms of interaction and communication.  Interaction and communication - that was the top priority on the list when setting out to become a part of online communities, and it still is.  We want to communicate with our guests in the ways that most interest them - be it by phone, email or *gasp* snail mail.  But we recognize the need to be present in social media as well and have entered this realm optimistically.

People are going to talk about your business whether you're listening or not, right?  We agree with the many articles we've read that businesses should take a proactive approach and get in on the conversations. 

So if businesses are in on the conversations, do consumers really care who is relaying the information?  Again, it's subjective, but it couldn't hurt to know, right?

We tweet often and have conversations with a few of our great followers - they usually are individuals and have a profile picture displayed, so we have an idea of who we are conversing with; but they don't know who is talking to them from behind the Grand Hyatt DFW photo . . . So, in the interest of transparency, we've (I've) decided to pull back the curtains, à la Wizard of Oz.  It's not like it's a big secret, and frankly, no one has asked, but if you're curious - now you will know.

*Drum Roll Please* 

The person tweeting, blogging and posting on Facebook for Grand Hyatt DFW is . . . .


My name is Andrea, and I work in the sales & marketing department.  I've been with Grand Hyatt DFW since our opening in July 2005.  I've lived in Texas for most of my life and in Dallas for almost 5-years.  I'm very honored to work along side some amazing hospitality professionals.  We are proud of our product, and it shows.  Grand Hyatt DFW is still new to social media, but we are pleased with the way things have progressed so far.

So there you have it - always nice to put a face with the tweets and posts.  If you are one of our "tweeps" or Facebook Fans, we thank you for following us.  We're always looking for feedback.  What do you want to know about our hotel?  We'll tell you. 

Now it's your turn.  Businesses, pull back the curtain.  Who's behind those tweets and posts?

Connect with us online:

Monday, December 14, 2009

Associate Spotlight

What makes a hotel standout in the crowd?  All hotels have beds, bathrooms and restaurants, right?  So what keeps guests coming back again and again?  While keeping our product in tip top shape is important, we like to nurture the culture in which our associates thrive.  You can tell that we are proud of our hotel, and it comes across in our daily guest interactions.  We are selling an experience, and we pride ourselves in providing authentic hospitality.  But it's not enough for you to just hear it from us, that is why we truly appreciate when a guest reaches out to us to recognize those associates that make his or her stay special.

Here is a recent letter we received and have been given permission to share with all of you.  She was here to experience the Epicurean Studio Weekend package.  Thank you to those associates that did their part in making her stay so memorable.

Guest Letter

Have you ever stayed at our hotel?  We'd love to hear from you.  Feel free to share in the comments section, or visit our Facebook Fan Page.

Friday, December 4, 2009

Giving Back: Coats & Cans for Charity

The Grand Hyatt DFW's Diversity Commitee has partnered with the Christian Community Action Foundtion (CCA) for our holiday initiative.  This is our 2nd Annual "Coats and Cans for Charity" drive, and it has quickly become a favorite cause amoung Grand Hyatt DFW's associates. 

We will be collecting new or gently used coats and jackets, as well as can goods, in our HR department from Decebmer 7 - 14, 2009.

About the CCA:

When a family is hungry, tired and has no place to go, it is hard for them to help themselves. For more than 35 years, CCA has been feeding, sheltering, educating and training families in need within 42 communities throughout Collin, Dallas, Denton, Tarrant and Wise counties. In one year, CCA assists more than 12,000 individuals. Our coats and cans will benefit those who need them most, guaranteed.

Do you have a favorite cause? Feel free to share in our comments section. We are always looking for ways to Give Back.  Happy Holidays!