Savings at the Grand Hyatt DFW

Wednesday, May 23, 2012

Grand Hyatt DFW Earns 2012 TripAdvisor Certificate of Excellence


Today we learned that we have earned the 2012 TripAdvisor Certificate of Excellence. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.

We strive to exceed guest expectations at every turn, but sometimes we may fall short. Knowing about these shortcomings is the only way to improve. That is why we value traveler review sites such as TripAdvisor.com, as it helps us better gauge the overall perception guests have of the hotel and allows us to make improvements where necessary.

With that being said, we are extremely proud of the fact that our average rating on TripAdvisor.com is 4.5 stars out of 5. The site also ranks Grand Hyatt DFW as #1 out of 190 hotels in Dallas, according to TripAdvisor.com site users.

So a big thank you to our amazing staff and our guests that take the time to go online and share about their experiences. We welcome any and all feedback and look forward to exceeding expectations for years to come.

Thanks for letting us toot our horn!

Happy Travels,

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